— Singium Support
How can we help?
Stuck on something, found a bug, or have a feature request? Singium is built by one person who reads every email.
Email support
To help us help you faster, include your iPhone model, iOS version, whether you're using wired or Bluetooth headphones, and what you were doing when the issue happened.
Sound & latency
Getting clean, in-time monitoring.
There's a delay between my voice and the playback
That delay (latency) almost always comes from Bluetooth audio. For the tightest live monitoring, use wired headphones or a wired speaker — Bluetooth headphones and speakers add their own delay that the app can't remove.
I hear feedback or echo
Feedback happens when the tuned output loops back into the mic. Use headphones so the mic doesn't pick up the speaker, lower the output volume, or increase the distance between the mic and speaker.
How do I get the hard, robotic auto-tune sound?
Slide the retune control toward "Hard" so your voice snaps instantly to the nearest note, and set the Dry / Wet mix fully wet. Make sure the key and scale match the song.
Tuning, keys & harmonies
How do I set the key and scale?
Pick the key and scale of the song you're singing — pitch correction snaps your voice to the notes in that scale. If tuning sounds off, it's usually the wrong key/scale selected.
How do harmonies work?
Turn on auto-harmonies to add a diatonic 3rd, or 3rd + 5th voices that follow your chosen scale and move with your melody.
Can I save my settings?
Yes — save your retune amount, mix, harmonies and effects as a preset, then recall it instantly any time.
Recording & privacy
How do I record and share a take?
Tap Record to capture a performance — it's saved locally on your device. Use the share sheet to send it wherever you like (Messages, Files, another app).
Does my voice leave my phone?
No. All audio is processed on your device in real time, and nothing is recorded or uploaded unless you tap Record and then choose to share it. There are no accounts, analytics, or ads. See the Privacy Policy.
Singium can't hear me
Make sure microphone access is enabled in iOS Settings → Singium → Microphone, and that no other app is using the mic at the same time.